WHAT WE DO
We aim to meet and exceed the exacting standards of our clientele for knowledge, experience and professionalism that is second to none.
Inspections, Maintenance and Repairs
Brakes are an integral part of the safe operation of any vehicle. Somehow, though, they often get overlooked.
Most people don’t think about their braking system until the warning light comes on, but by then it can be a costly – and dangerous – situation. If your brakes aren’t performing as well as they should, it’s important to bring your car in for an assessment.
WHAT OUR CLIENTS SAY
“I highly recommend this shop! They were friendly, professional & extremely thorough. You get what you pay for in this industry, and the most important thing to me when it comes to finding a good mechanic is trust. Jeff (the owner) was very knowledgeable and took the time to explain all the details regarding the repairs that needed to be done on my Jeep. He was honest, fair, and had my Jeep running better than ever in a very timely fashion. I would recommend this shop to any of my friends & family! Great job guys!”Jenn Endres
“Been here several times. Had a last minute Emergency and while being fully booked for the day still took in my truck and made a repair. Very accommodating and willing to help you out. Fair and quality rates as well as honest customer service. Thanks Jeff and team.”Chad Ilac
“Absolutely great mechanic. Really needed to get my timing belt replaced as I put it off for too long and they were able to squeeze me in for the next day and quoted me a few hundred dollars cheaper than other mechanics in town! Great work and I even rolled up to their shop with a completely flat tire and they switched it out and put on my spare without charging me. Definitely recommend!”Krysten Hogan
“Jeff was awesome! I had my car start steaming just near by. He took it right in and had it all good to go and back out on the road in 30 minutes. Amazing service. Would definitely recommend.”Tickle Monster
“Fantastic, friendly, fast, honest service. When in doubt, go here. Assessed our car straight away and made all the modifications at a fair price.”Helen McMahon
“I had purchased a 2004 bug for my daughter with no real issue but shortly after the transmission was acting up. They complete an inspection, performed a transmission service and fixed the issue with a filter that had fallen out into the pan. Very courteous and professional. I trust there judgement and just am in the process if them inspecting a new to me 2002 BMW 325xi. Thanks Jeff and Mike.”Ken Bikow
“Great customer service, great quality and price. Finally a Mechanic you can trust.”Yvette C
“Great auto shop. Jeff has a lot of experience with European cars. He'll give you his honest opinion! Got in fast, got out fast as well! Happy with the service & will high recommenced to others.”Veranika Hliad
“Came in looking for some services on my VW. The owner went through everything with me. Beyond amazing service won’t be going anywhere else. 10/10 recommendation for these guys especially for the euro cars!”Tyler Russell
“Was stuck in traffic for an hour today but no worries as the car was just repaired by NOx and it performed fabulously. The car had been acting up for a little while when the engine light came on I was glad then I would know what was wrong. I took the car to another (not NOx) mechanic who ran the codes and didn't fix the car and he erased the codes. Then my luck changed and I found NOx. They took the information I had and figured out the problems. The car now runs like it should. Thanks”Barbara Watson
“I own a Smart Car and thought I needed transmission fluid and/or transmission work. You need a special tool to add transmission fluid to a Smart Car. Took my car to NOx. As they had never worked on my car they did an inspection and told me I needed to take the car to Mercedes for a computer update. He could have told me I needed a new transmission and I would not have known the difference. I had the update done at Mercedes....they did the update and sent me on my way. My check engine light was on and I had not even left the lot. it wasn't on before I got there. An hour and a half later they diagnosed the problem - clutch actuator, but they would give me 15% off since they were going to let me drive off the lot with the check engine light on. Took the car back to NOx and they quoted me approximately 1/2 the price of Mercedes. Plus they quoted me 1/2 hour of shop time and Mercedes said it would be an hour and 1/2 and they purchased the brand new part from Mercedes. NOx has been more than fair with me and will be getting all my work from now on. They also work on domestic cars”Michele Kienas
“NOx provided fast turn around time at competitive prices. After getting my car fixed there, it has never run better.”Robbie McIvor
“At last I have found a shop that you feel you are being treated honestly! On the 4-5 occasions I have used NOx Auto, the service is second to none Jeff is always prepared to go above and beyond and is true to his word and quote. Many thanks team NOx Auto!”Mike Nicholls
“I could not start my car on a cold morning. I badly needed the car. All repair shops were booked. NOx Automotive was also booked but after seeing my sad face they agreed to check my car. They did it the same day before 5pm. My car is back on the road, no problems with starting it… I strongly recommend this car repair shop. They are friendly and efficient. A mechanic, Peter, who dealt with my car is knowledgeable and kind.”Rita Rudzinsky
“I just want to start by saying, unbelievable service on my Dodge Dakota! Had a major problem in the front end and Jeff and his mechanics repaired it at a very reasonable cost and repaired it right! My truck has never drove so good! Thank you guys! Anyone wishing to get some work done to your vehicle, please do not hesitate and go see Jeff...he will do right by you! Thanks again guys, see you again, no questions asked!”Beartracker Outdoors
“Got me in way sooner than expected, and out. Prices are better than at Kal and CT for both parts and service, so I didn't feel like I was being gouged when looking over the estimate and invoice. That was nice. Jeff is always professional; friendly, thorough, and the work has stood up to my not always gentle treatment of the beast. It's very strange to feel comforted when bringing in the truck (as opposed to anxious, like I did elsewhere.) Headed back in next week to deal with one of the items on my/his recommended "you might want to consider taking care of these items before the others" list. Also, super local, my money stays right here in our community. Thanks, and keep it up, man!”Gregory Krasichynsky
“Always a great experience with this company! Fast and efficient!”Mandy C
“Jeff and his team were quick with a price that couldn't be argued with. Best service I have ever received from any mechanic. Will definitely go back next time I need service.”Robert Engen
“Amazing service! Were great at explaining in detail what was needed to be done my vehicle, and made the details understandable! No fancy car words that I couldn't understand!
Will answer any questions you may have and will go out of their way to find the answers your looking for!
Highly suggest going here for all your vehicle needs and questions!”Tasha Anne
“Jackpot! I finally found a automotive repair shop with amazing service. The staff were courteous, friendly and efficient. Definitely coming back.”Tracy Warner
“What an awesome place to get your vehicle fixed. The people are amazing and they get the work done you need and don't sit there and tell you that you need this ans that done and charge you for something you didn't ask for.They get you fast and are very respectful .would recommend them to everyone i know.”Sherri Ritchat
“Jan. 2017, We will like to Thank the Local Family Business of NOx Automotive, Auto Service Shop, For The Great Professional Trust worth Service We have receive diagnostic fast the problem to repair on our Car! Thank you guys !”European Tile & Stone
“Fast great service on my BMW”Teresa G
“Friendly people”Janet Davies
“Jeff and his staff were amazing, brought my car in to be fixed and had it back by the next day! Most other shops had a wait time too long to address my issue, and I didn't even have to wait long for the parts to arrive. 10/10 would recommend NOx Auto! Thanks guys! I'll be back for sure.”Lou Panner
“Fixed our vehicle pretty quick and for a good price”Matthew Taylor
“These guys are great! Honest, knowledgeable mechanics.”Darren Litke
“A few weeks ago I had my tires changed in West Kelowna by a quick tire drive in/drive out tire change shop. On my way back from Vernon I noticed there was alot of vibration coming from passenger's front tire and I wasn't feeling very safe to drive. I went back to where I had my tires changed and they recommended I go see Jeff at Nox Automotive. I really appreciated the recommendation. Jeff and his team are great and had my car fixed in short order.. Mike checked all of the tires and I felt much safer. I appreciated their quick response and thorough check to ensure all issues were addressed. I found them to be very reasonable. I won't be going anywhere else in the future. These are my go to guys going forward.”Judy Meikle
“Great experience with these guys. The afternoon before we were set to head out on our family road trip vacation, my Nissan’s fan blower motor stopped working....in the middle of an Okanagan summer. That left us with the prospect of no aircon and a car full of hot little kids for a week. I called around to 8 different places, none of which would see me that day, until I reached Jeff at NoX Auto. He told me to bring it in and they would do their best to get it fixed. Called 90 mins later with a reasonable quote and said he could have the vehicle repaired by the end of the day. It’s nice when you get to deal right with the owner. Jeff and his mechanic saved us in a pinch, and earned a repeat customer.”Brady Strachan
“I moved here from a small town where I used the same mechanic for 24 years. I didn’t realize how lucky I was until I needed a mechanic here. I tried a couple of shops in a two-year period for some routine work and was not very satisfied with the service. Then I had a bigger issue so I asked a neighbor if he could recommend a shop to me. I don’t know what they did but it cost me $700.00 and I still had the issue so I started networking to find a good, honest reputable shop.
Knox Automotive was the shop that had the most positive results. I spoke with people, asked what work they had done, how long their vehicle was in the shop and if they were happy with the service and pricing.
I asked for and received an estimate for hours and parts before any work was started. Jeff explained everything in a clear, straight forward manner. (This is what I wanted.) Everything Jeff told me I was aware of except one new item. This item made sense to me as it explained the issue that had not been repaired the previous time at another shop. I then checked with a few other shops for prices and the price I received from Knox Automotive was reasonable so I booked and had the work done.
When I dropped off my vehicle I asked to be informed before any changes in their estimate were to occur. There were two minor additions that I approved before the work commenced.
My vehicle needed extensive work done and I am extremely happy with the service they provided and would definitely recommend Knox Automotive and have actually recommended them to several of my friends and coworkers. They went above and beyond to meet my need to have my vehicle backShelley Surette
“Unexpected antifreeze leak that had reached a critical state by the time I reached West Kelowna from 20 minutes past Vernon.
Was directed to their shop just before closing on the long weekend Friday. But instead of turning us away or exploiting the situation, the owner, Jeff and his mechanics stayed longer and got us back on the road.
This would not have happened without their expertise, commitment and ingenuity as on the spot, they had to create a functional, long-term alternative to a style specific part not on hand due to the very senior year of my car.
Authentic, intelligent, high quality service all while being patient and understanding with my restless 5 year old at beyond fair pricing. Reliable, skilled help like this is rare yet so uplifting and that they stayed open spared us certain breakdown at night traveling home and that renewed peace of mind is priceless.”Kathleen
“Worth it once i got in . had to wait two days . gave me a different quote from the last guy that added up to less and even had things removed from the needed items yay ! will go again when need fixing”Mary Warren